Last Updated May 8th, 2023
Welcome to Advin Servers!
These terms and conditions outline the rules and regulations for the use of Advin Servers's Website, located at https://advinservers.com. Our terms and conditions can be updated at any time.
By accessing this website we assume you accept these terms and conditions. Do not continue to use Advin Servers if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Delaware. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
We employ the use of cookies. By accessing Advin Servers, you agreed to use cookies in agreement with the Advin Servers's Privacy Policy.
Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas.
Anyone may hyperlink or link to our website.
Without prior approval and written permission, you may not create iframes of our website.
Please read our Privacy Policy
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
Invoices to your services are typically generated 7 days in advance. If the service is not paid after 3 days from the due date, it will be terminated and/or suspended.
Within 2 days (or 48 hours) of receiving your service, we may be able to offer you a refund back to your original payment method if you are not happy with your service on the following product ranges:
Payments made with cryptocurrency can only be refunded to account credit and cannot be refunded back to the original method of payment.
Any refunds that we make to the original payment method will have their payment fees deducted from the amount.
We reserve the right to deny refunds at any time depending on the various circumstances.
Dedicated Servers and other products are not covered under the refund policy and are not elgible for a refund.
Account credit has to be manually applied to invoices. Account credit can only be deposited, and our refund policy does not apply to it.
A ticket must be opened with our Sales department within 48 hours of service deployment in order to be elgible for a refund. You are required to do this, a cancellation will not be accepted as a refund request.
A refund is sent back to the payment it was made from, we will not issue refunds back to a different payment method than what was originally paid with.
To provide you with our services, we will have to store your services' files on our servers.
Sometimes, backups of your servers may be stored depending on the product you purchased. We sometimes keep backups of your service, but it could be different depending on what you purchased.
All virtual private servers, no matter the type (VPS or VDS), is subject to a fair use policy.
We try our best to make this as relaxed as possible. There are other virtual machines on your singular host node. This means that you cannot abuse the following resources:
Even though a VDS has dedicated CPU, it does not have a dedicated network/port or disk speed. The disk speed and network speed are shared resources which are distributed across virtual machines on the host node. Same goes for VPS, except in the case of a VPS, the CPU cores are also shared. Therefore, if you are "abusing" any of these resources, we may implement caps that will forcefully reduce your usage in order to ensure the stability of our infrastructure.
We deem abuse to be usage that can cause a significant or noticeable impact on other machines, or excessive usage for your plan. For example, if we find that you are continuiously using 50% of your CPU 24/7, we may deprioritize your CPU or implement a cap of half of the cores. Usually this is rare, and only done in cases where more CPU is needed for other machines on the node in order to prevent CPU steal. Another case is bandwidth. For example, if you were to start sustaining 1 Gbps for a bit, we may have to cap you forcefully in order to prevent an impact on other machines. You are allowed to burst the network port to its full capacity, but sustaining it is not allowed.
If you are running high bandwidth use cases, we would suggest not doing it on Advin Servers infrastructure unless a plan explictily states that there is no FUP. Our unmetered bandwidth are subject to this FUP.
If we recieve an abuse complaint, you are required to respond within 72 hours or your service will be suspended (or terminated after 7 days). If it is clear to our support member(s) that the intent of the server was to commit abuse or other malicious acts, the VPS may be suspended or terminated immediately. We may charge a fee, such as a $5 IP cleaning fee, if your service was caught abusing or committing malicious acts intentionally. This covers the system administration work involved with delisting IP addresses from spam databases.
Any illegal activity is strictly prohibited on our network and on your services. Some types activity we prohibit may include:
On our VDS services, using 100% of your CPU 24/7 is allowed.
TOR exit nodes are allowed in certain locations, please contact us first before running one.
Anything against US law or the laws of the country your server is based in is strictly not allowed and is grounds for immediate termination and/or suspension depending on the severity.
We reserve the right to terminate your service with or without a reason and with or without notice at any time.
We are not responsible for any data loss across our services.
While we do take our own backups, it is also the customer's responsibility to make sure that their own backups in place.
Most of our website hosting plans are marketed as having unmetered disk space or unmetered banwidth. Please note that our website plans are subject to a fair use policy. Our website hosting plans are not allowed to be used for mass file storage, videos, backup storage, and other such applications that may take up massive amounts of storage or bandwidth. Our website hosting plans are only meant to be used for hosting small websites. We reserve the right to review all website hosting accounts and suspend or terminate them if they are found to be impacting other clients or have unrealistic disk or bandwidth usage. You will be notified if we believe your storage or bandwidth usage is excessive.
Port 25 is blocked by default on all of our host nodes, it can be opened as an exception by opening a ticket. This is not guaranteed and you must have a good reason for port 25 being enabled, and we reserve the right to deny port 25 opening(s).
We may charge additional fees on some products.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
